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3rd Floor, Sahay Complex, Near IIM Tiraha, Lucknow | Admissions Open 2026–27
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SAP, Salesforce & Enterprise IT

ServiceNow Admin + Developer Course in Lucknow & Online

IT service management on the Now Platform.

Course at a glance
ServiceNow Admin + Developer at BPST Academy, Lucknow is a 6 – 10 weeks beginner-friendly course covering Platform Basics, ITSM Processes, CMDB, Scripting. It suits IT support engineers, freshers and graduates targeting ITSM roles. Classes run in the Lucknow classroom and live online. Until Diwali (8 Nov 2026) you can pre-book a seat for ₹49, adjusted in the course fee.
Duration
6 – 10 Weeks
Level
Beginner → Intermediate
Mode
Classroom · Online
Pre-book
₹49 till Diwali
Diwali gift
₹49

Reserve your seat in the next ServiceNow Admin + Developer batch. Adjusted in your course fee.

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What Is the ServiceNow Admin + Developer Course?

Learn ServiceNow ITSM (incident, problem, change), CMDB, forms and lists, client scripts, business rules, Flow Designer, IntegrationHub and REST, with an introduction to ITOM.

Who is it for?

IT support engineers, freshers and graduates targeting ITSM roles.

Prerequisites

Basic JavaScript helpful.

ServiceNow Admin + Developer Syllabus — Module by Module

Module 01
Platform Basics
  • Instances & navigation
  • Users, groups & roles
  • Tables & forms
  • Update sets
Module 02
ITSM Processes
  • Incident management
  • Problem management
  • Change management
  • Service catalog
Module 03
CMDB
  • CI classes
  • Relationships
  • Discovery basics
  • Data quality
Module 04
Scripting
  • Client scripts & UI policies
  • Business rules
  • Script includes
  • GlideRecord
Module 05
Automation & Integration
  • Flow Designer
  • IntegrationHub
  • REST APIs
  • Notifications
Module 06
ITOM & Certification
  • Event management intro
  • Reporting & dashboards
  • CSA exam prep
  • CAD exam prep

Projects, Outcomes & Tools

Projects you build

  • Service catalog with approval flows
  • Incident auto-assignment with business rules

You will be able to

  • Administer ServiceNow ITSM
  • Script and automate on the Now Platform

Tools & tech

ServiceNowFlow DesignerIntegrationHubJavaScript

Maps to ServiceNow CSA and CAD

How Is ServiceNow Admin + Developer Taught at BPST Academy?

Every batch follows our simulated software-company model: fundamentals first, daily hands-on coding, team formation with real roles, Agile sprints with daily stand-ups, code reviews, testing and live deployment — guided by working IT professionals who act as your project managers.

Daily hands-on practice

Write and debug code in every session, not just watch slides.

Mentor as project manager

Sprints, pull-request reviews and deadlines like a real team.

Live, demo-able projects

Your work goes on GitHub and a live URL recruiters can open.

ServiceNow Admin + Developer — Frequently Asked Questions

ServiceNow Admin + Developer runs for 6 – 10 Weeks. You can study in the Lucknow classroom (3rd Floor, Sahay Complex, Near IIM Tiraha) or join the same batch live online from anywhere in India.

IT support engineers, freshers and graduates targeting ITSM roles. Prerequisite: Basic JavaScript helpful.

The course fee depends on the duration and mode you choose and is shared with you on WhatsApp right after pre-booking. As a Diwali gift, you can reserve your seat for just ₹49 until 8 November 2026 (23:59 IST). The ₹49 is adjusted in your course fee.

Yes. Maps to ServiceNow CSA and CAD. You also leave with project work you can show to employers.

Yes — we provide job assistance: resume and LinkedIn/Naukri profile reviews, mock technical and HR interviews, and relevant interview opportunities. We do not make placement-guarantee claims; we make sure your skills and portfolio are genuinely job-ready.

Last updated 2026-09-25

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